An extra layer of security for Apple devices when it matters most.
Enhanced security and peace of mind with the Extended Warranty.
Designed exclusively for Apple devices.
Available to everyone.
What is SmartCare?
This service provides comprehensive protection for every Apple device.
And peace of mind for every device owner.
Which devices are covered?
Check out our Extended Warranty for all Apple devices! Enjoy wide coverage, prompt repairs, and genuine service parts.
In the event of an accident, our insurance provides protection against theft and water damage, along with a fixed price for each device. Take care of your device and enjoy peace of mind against unexpected losses.
Check out our Extended Warranty for all Apple devices! Enjoy wide coverage, prompt repairs, and genuine service parts.
In the event of an accident, our insurance provides protection against theft and water damage, along with a fixed price for each device. Take care of your device and enjoy peace of mind against unexpected losses.
Check out our Extended Warranty for all Apple devices! Enjoy wide coverage, prompt repairs, and genuine service parts.
In the event of an accident, our insurance provides protection against theft and water damage, along with a fixed price for each device. Take care of your device and enjoy peace of mind against unexpected losses.
Check out our Extended Warranty for all Apple devices! Enjoy wide coverage, prompt repairs, and genuine service parts.
In the event of an accident, our insurance provides protection against theft and water damage, along with a fixed price for each device. Take care of your device and enjoy peace of mind against unexpected losses.
Check out our Extended Warranty for all Apple devices! Enjoy wide coverage, prompt repairs, and genuine service parts.
In the event of an accident, our insurance provides protection against theft and water damage, along with a fixed price for each device. Take care of your device and enjoy peace of mind against unexpected losses.
Check out our Extended Warranty for all Apple devices! Enjoy wide coverage, prompt repairs, and genuine service parts.
In the event of an accident, our insurance provides protection against theft and water damage, along with a fixed price for each device. Take care of your device and enjoy peace of mind against unexpected losses.
Check your certificate
Relax. Your device is in good hands. To check the validity period of your Extended Warranty or SmartCare, enter the unique serial number of your Apple device or SmartCare certificate number, along with the email address used to register your device.
What additional benefits does SmartCare offer beyond your existing warranty?
- Valid for two or three years.
- Protects against accidental mechanical damage to the device.
- Protects against water damage.
- Protects against battery degradation exceeding 80%.
- The same coverage for legal and individual persons: Two or three years, depending on the device.
- Protection against theft.
- Valid for one year only.
- No protection against mechanical damage.
- No protection against water damage.
- No protection against battery degradation exceeding 80%.
- Two years of coverage for individual persons and only one-year coverage for legal persons.
What should I do in the case of an insured event?
Contact the nearest service centre within 30 days of the event. You can find the service centre addresses here.
We’ll handle the rest.
Has your device been lost or stolen?
- First, report the incident to the police and block the serial number (SN) and IMEI number with your service provider.
- Then, notify us about the incident, using the enquiry form. The enquiry form is available here.
Additionally, make sure you provide the police report of the incident and confirmation from your service provider that the IMEI has been blocked.
Accidentally damaged your device?
With one of the simplest service processes, the entire repair experience will be easy and seamless. You will only need to:
- Bring your device to an Apple-authorised service centre.
- Once notified that your device has been repaired, simply come and collect it.
Important: In the case of any of the insured events listed above, please ensure you have the proof of purchase of the device with you when you bring it in, and inform the service provider that you have SmartCare Insurance.
Our mission is to promote a more sustainable future
Together with all of our partners, we are dedicated to significantly reducing waste emissions by 2030. With SmartCare, you’re effectively extending the life cycle of your device while reducing your environmental footprint.
SmartCare for Business
SmartCare is a versatile support solution for businesses, safeguarding every Apple device against a wide range of mechanical and non-mechanical damage. Our Extended Warranty and Insurance services provide protection that helps you avoid unexpected costs, allowing you to focus on growing your business rather than dealing with issues arising from Apple device breakdowns.
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Service centresAuthorised partners and official service centres -
Where to buyAuthorised Apple stores